Return & Exchange Policy

Inspection Before Payment

We offer inspection upon delivery.

Customers have the right to inspect the order before completing payment.

If the item is not suitable, it may be returned immediately with the courier, and only the shipping fees will apply.

Return & Exchange Period

If you wish to request a return or exchange after receiving your order, you may do so within 7 days from the delivery date.

Conditions for Return or Exchange

• The item must be in its original condition.
• The product must be unused, unworn, and unwashed.
• All original packaging and tags must be intact.

We reserve the right to refuse returns that do not meet these conditions.

Shipping Fees

• Customers are responsible for return or exchange shipping fees.
• If the item is returned at the time of delivery (after inspection), only the delivery fee is charged.

How to Request a Return or Exchange

To submit a request, please contact us through:

• Our social media pages
• The phone number listed on the Contact Us page

Kindly provide:

• Order number
• Product name
• Reason for return or exchange
• Our team will guide you through the next steps.