Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your personal information under certain circumstances. It also outlines the procedures we follow to ensure your privacy and the choices available to you regarding the collection, use, and disclosure of your data. By visiting the website directly or through another website, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Your name and other information related to you will be used only in the manner described in this Privacy Policy. We collect information only when necessary or when it is directly relevant to our dealings with you.
We will retain your information in accordance with the law or for as long as necessary to fulfill the purposes for which it was collected.
You may browse the website without providing any personal information. Your identity remains anonymous during your visit unless you log into your account using your username and password.
We may collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data as necessary to process your purchase, manage any potential future claims, and provide you with our services. Personal information we may collect includes, but is not limited to:
We use the information you provide to process your orders and to provide you with services and information displayed on our website upon your request.
Additionally, we use your information to:
We may send you information about products and services if you have not objected to receiving such communications. If you prefer not to receive promotional communications, you may opt out at any time.
We may share your name and address with third parties strictly for the purpose of delivering your order (for example, delivery companies or suppliers).
For security reasons, we cannot directly retrieve your order details. However, by logging into your account, you can access information about your past and upcoming orders and manage your address details. You are responsible for maintaining the confidentiality of your login credentials. We are not liable for any misuse of passwords unless it is due to our negligence.
We may use your personal information for surveys and marketing research, with your consent, for statistical purposes while ensuring complete confidentiality. You may withdraw at any time.
Your email address will not be disclosed to third parties unless you choose to participate in competitions. Survey responses are stored separately from your email address.
We may send you information about us, our website, our products, promotions, or newsletters. If you do not wish to receive such communications, you may click the “Unsubscribe” link in any email. We will stop sending marketing emails within seven working days of receiving your request.
We may use anonymized data for purposes such as verifying user locations, tracking website visits, or analyzing email link interactions. Such data does not personally identify you.
In the case of competitions, we use data to notify winners and announce promotional offers. Further details are provided in the terms and conditions of each competition.
We may transfer your information to companies within our group or to agents and contractors to help us carry out transactions in accordance with this Privacy Policy. For example, we may use third parties to:
If our business or part of it is sold, we may transfer our databases, including your personal data.
Except as stated in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law.
Our website may contain third-party advertisements or links to other websites. We are not responsible for the privacy policies or content of those external websites.
Accepting cookies is not a requirement to visit the website. However, the shopping cart functionality and order placement require cookies to be enabled.
Cookies are small text files stored on your computer that allow our server to recognize your device as a unique user when visiting certain pages. They help improve your browsing experience, for example, by remembering your shopping cart details without requiring you to re-enter your email address.
Cookies may collect your IP address to save time during future visits.
We use cookies solely to improve your browsing experience and not for targeted marketing purposes.
You may disable cookies through your browser settings; however, this may limit your ability to use certain features of the website.
Our website also uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze website usage. The information generated (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website usage, compile reports for website operators, and provide other related services.
Google may transfer this information to third parties if required by law or if those third parties process the data on Google's behalf. Google will not associate your IP address with any other data it holds.
By using this website, you consent to Google processing your data as described above.
We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, destruction, or misuse of your personal data.
When we collect data through the website, we store your personal information on secure servers protected by firewalls.
When processing payment information electronically, we use encryption technologies such as Secure Socket Layer (SSL).
While we strive to protect your information, we cannot guarantee complete security. Therefore, we strongly advise you not to send full credit or debit card details via unencrypted electronic communications.
We maintain physical, electronic, and procedural safeguards in relation to the collection, storage, and disclosure of your information. Our security procedures may require proof of identity before disclosing personal information.
You are responsible for protecting your password and computer against unauthorized access.
If you have concerns about your data, you have the right to request access to the personal data we hold about you.
You may request correction of any inaccuracies in your personal data free of charge.
You also have the right at any time to request that we stop using your personal data for direct marketing purposes.